Education & career:

Assistant (1993-2001), Associate (2001-2010) and Full (2010-) Professor at the Department of Chemical Engineering at the University of Coimbra; Dean of NOVA-IMS (Information Management School at the Nova University of Lisbon (2018-2022); Vice-Rector of the NOVA University Lisbon (2022-); Member of the Portuguese National Parliament (2009-2012 and 2012-2015); Pro-Rector of the University of Coimbra (2003-2004 and 2005-2006); Vice-Rector of the University of Coimbra (2007-2009); Advisor of the President of Portugal for Higher Education (2006-2009);

Honorary Awards:

• First receiver of the Feigenbaum Award (1998) by the ASQ
• Receiver of the Yoshio Kondo Award (2019) by the IAQ
• Receiver of the Grant Medal (2022) by the ASQ

Professional positions:

• IAQ Associate (2010-2015) and then Full Member (2015-)
• IAQ where he is also Vice-President and Member of the Board of Trustees(2021)
• APQ President (2021-2023) of Portuguese Association for Quality
• EOQ First Vice-President (from 2023)
• ASQ Board Member of the American Society for Quality (2022-)

Professional engagements:

• Quality Management projects, Excellence Models, Quality in Education and Quality in Higher Education, in Portugal, Poland, UAE, Abu Dhabi, Dubai, Mexico, Saudi Arabia, Slovenia.
• International panels for Higher Education Quality Assessment conducted by the Accreditation Agencies of Oman and Mauritius
• Collaborating with OECD and the European Commission in the development and application of a self-assessment platform for evaluating the innovation and entrepreneurial environments and initiatives carried out by Higher Education Institutions (HEInnovate).
• Has developed research activities in different domains, counting with over 230 publications, more than 4800 citations, h=40 and i10=94 indexes (Google Scholar), as well as several books in the fields of quality, entrepreneurship, innovation and Process Systems Engineering.
• Supervising more than 10 PhD students in different areas of Quality Management and Process Systems Engineering. Some publications in the quality field include: International Journal of Quality & Reliability; Total Quality Management & Business Excellence; Total Quality Management; Quality Progress; Quality Engineering or the TQM Journal.
• 25 years of national and international experience of teaching and training in the quality field, including UAE, India, Japan, Sweden, China, Saudi Arabia, workshops and higher education courses related with quality management, innovation and entrepreneurship. Recently he has made major presentations related namely with “Quality 4.0” and “Quality 5.0” definitions, scopes and challenges.

Wide experience regarding Excellence Models (Portuguese Quality Award, EFQM, GEM from UAE and its revision, Ibero-American Model of Excellence).