He is a professor at the Faculty of Science and Engineering, Waseda University. He received a Doctor of Engineering degree from the university of Tokyo in 1987. His research has focused on quality management and statistical analysis. He is engaged in research on quality management of healthcare as well as quality management of the manufacturing industry. He is a member of Deming Application Prize Committee and Japanese delegate of ISO/TC176.

Title of the Presentation:   

Organizational Quality Assurance of Healthcare Quality – QMS Approach

Key words:

TQM, Deming Prize, Healthcare Characteristics, Donabedian Model

Key message:  

This paper introduces the activities of the QMS-H Research Group and our proposed healthcare QMS model. We will also examine the characteristics of hospital operations and discuss key features crucial for building an effective healthcare QMS model.