Loraine Nazaré holds a MSc in Datascience for Social Sciences. Her research interests focus on higher education and more specifically on topics such as governance, public reforms, the role of professionals, quality assurance, performance indicators and decision support systems. Her publications include papers in journals such as Higher Education, Tertiary Education and Management (TEAM) and Working Papers in Higher Education Studies.

Title of the Presentation:   

Reshaping responsible decision-making

Key words:

Decision support, DataWarehouse, Business Intelligence, Quality Assurance

Key message:  

The University of Aveiro (UAveiro) has long been committed to fostering a culture of quality within its academic community. The development and implementation of the new Indicators Portal at UA mark a crucial step in strengthening its IQAS. By leveraging modern data technologies and prioritizing accessibility, the university has enhanced its ability to monitor performance and drive continuous quality improvement. The success of this initiative highlights the importance of integrating data analytics into quality assurance frameworks, emphasizing the critical role of performance indicators and compliance with European Standards and Guidelines (ESG) in shaping the future of higher education governance. Other institutions can draw valuable insights from UAveiro’s approach to optimizing decision-making processes through institutional indicators.